Professional Experience

June 2024 - Present · Remote, Cagliari, Sardinia, Italy

Hivenet, Head of Engineering

Leading 9 teams and 30+ engineers (direct and indirect reports) through the modernization of our product development process toward a leaner, AI-first delivery model, while hardening the platform for enterprise customers.

• Driving AI adoption across engineering: the patterns, tooling, and guardrails behind an AI-first engineering culture
• Leading agent orchestration for production: multi-agent workflows, evaluation harnesses, and cost/latency optimization
• Owning SOC2 compliance end to end: policies, controls, evidence, and the engineering changes behind them
• Hardening the platform for enterprise customers: identity, auditability, and reliability SLOs, with DORA metrics as the objective signal
• Hiring and shaping team boundaries to grow the org in line with an AI-first operating model

October 2021 - January 2024 · Bend, Oregon, USA

Dutchie, Senior Engineering Manager

Led platform engineering and POS teams, driving cloud cost optimization and building high-performing distributed teams.

• Cut AWS infrastructure costs by 30% while traffic grew, through cloud modernization and optimization
• Scaled distributed services handling millions of POS and e-commerce transactions daily
• Built and managed engineering teams across Europe and the United States
• Established platform engineering practices and a DevOps culture
• Mentored 15+ engineers, with 5 promoted to senior and lead roles

May 2021 - October 2021 · Ireland

Yard, Chief Technology Officer

Led engineering strategy and product development for a live-streaming platform for hybrid networking events.

• Set the technology stack and engineering processes for an early-stage startup
• Ran product validation and technical feasibility for the Yard.live events platform
• Managed third-party vendor relationships and API integrations

January 2019 - February 2021 · Dublin, Ireland

Zendesk, Engineering Manager

Managed real-time services engineering and led Sustaining EMEA team for Zendesk’s core platform.

• Scaled real-time messaging services supporting 10M+ requests per day
• Enabled the next-generation omnichannel customer experience platform
• Led incident response, reliability, and observability improvements across the platform
• Managed the EMEA sustaining engineering team across multiple products

Earlier Career Highlights

Senior software engineer across several SaaS companies, going deep on distributed systems and cloud architecture. That decade of hands-on work is why the leadership decisions hold up.